Customer Support Associate

Settore: Computer/IT Services ( Generalist )
Città: Bucuresti
Pubblicata: 2019/08/21
Scadenza:

CUSTOMER SUPPORT ASSOCIATE
JOBS IN BUCHAREST - 6 Months contract

PUT YOUR ENGLISH TO WORK! and join our Customer Support crew in Bucharest. Quanta is looking to hire and put together a team of English-speaking enthusiasts. The team will be supporting Accenture's efforts in offering high quality customer support for UK clients. So, if you:

Want to give a meaning to your summer;
Are looking for cool colleagues;
Are curious about how technology could improve people’s life;
Want to sharpen your communication skills;

We would like to have a short chit-chat on the phone. Go through the job description below and if it clicks with you than feel free to apply.

YOUR ROLE WILL INVOLVE:
Solving problems facing customers quickly and efficiently thus improving the overall customer experience;
Being responsible for diagnosis and management of nationwide incidents;
Solving technical issues which are facing customers to ensure the user is getting full benefit of the product;
Using a variety of systems to manage the customer journey and experience.

YOU’LL NEED:
To be fluent in English - mandatory;
To prove yourself as a solutions mindset person, a helpful nature, a passionate customer experience enthusiast;
To demonstrate speed, agility, critical-thinking, problem-solving skills and ability to act quickly on given directions;
To be able to adapt to continuously evolving products and customer needs;
To be available to start Monday 8th of July.

YOU’LL GET:
An attractive salary and extra benefits.
To work in a fun and startup mindset environment.

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